Your privacy at 9bbd matters deeply to us. This Privacy Policy explains how 9bbd collects, stores, uses, and protects your personal information. By using our platform, you are considered to have agreed to this policy.
We want you to use 9bbd with complete confidence. That's why this entire document is written in plain, straightforward language — no complex legal jargon.
9bbd never sells your data. Your information is used solely to provide our services. You may view, correct, or delete your data at any time.
What Information We Collect
9bbd only collects information that is strictly necessary to operate the service effectively. We never ask for data we don't need.
1.1 Information You Provide Directly
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Mobile Number | Account Verification & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Important Notification | Optional |
| National ID Card | KYC Verification (on Withdrawal) | Situation-Dependent |
| BKash/Nagad Number | Payment Processing | Yes |
1.2 Automatically Collected Information
When you use the platform, certain information is collected automatically—this applies to all websites:
- Device Information: Browser type, operating system, screen resolution.
- Contact Details: IP address (for security and fraud prevention).
- Usage Patterns: Which pages you visited and how long, and which games you played.
- Transaction History: Records of bets, wins, losses, deposits, and withdrawals.
9bbd never stores your full bank card number, PIN, password, or complete financial account details. Payment information is processed directly through the payment gateway and never reaches our servers.
How Your Information Is Used
9bbd uses collected data only for specific, legitimate purposes. We never misuse your information.
2.1 Primary Uses
- Account Management: Registration, login, and identity verification.
- Service Delivery: Processing bets, gameplay, deposits, and withdrawals.
- Security Assurance: Detection of fraud, multiple accounts, and unlawful activity.
- Legal Compliance: Mandatory reporting required by regulatory authorities.
- Support Services: Resolving your issues promptly.
- Improvement: Enhancing your overall platform experience.
2.2 Marketing Communications
9bbd only sends promotional messages with your explicit consent. You may withdraw that consent at any time—through your account settings or by contacting support.
Based on your gaming preferences and history, 9bbd may suggest relevant games for you. This analysis is conducted entirely within 9bbd's own systems — no data leaves the platform.
Who Your Information Is Shared With
9bbd never sells your data. However, in certain situations, limited information may be shared with trusted third parties—always in a way that protects your interests.
| Third Parties | What Data | Reason | Data Sold? |
|---|---|---|---|
| Payment Provider | Transaction Information | Payment Processing | No |
| Game Provider | User ID | Game Operations | No |
| Law Enforcement | Specific Information | Legal Obligations | No |
| Security Agencies | Limited Data | Fraud Prevention | No |
All third parties that 9bbd works with are bound by strict confidentiality agreements. They may only use your data for the specific purpose agreed upon and are not permitted to share it elsewhere.
Cookies & Tracking Technologies
9bbd uses cookies to improve platform performance and personalize your experience. Cookies are small text files stored on your device.
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
Your Data Rights
9bbd believes every member should have full control over their own data. The rights below are yours—free of charge and available at any time.
How Long Your Data Is Retained
9bbd does not retain data longer than necessary. Retention periods are determined by balancing legal obligations with security requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account | Service Delivery |
| Transaction Records | 7 Years | Legal & Regulatory Requirements |
| KYC Documents | 5 years (after account closure) | Anti-Money Laundering Laws |
| Betting History | 3 Years | Dispute Resolution |
| Log Files | 12 Months | Security Analysis |
| Support Conversations | 2 Years | Quality Assurance |
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Children's & Minors' Privacy
9bbd strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If we discover that a person under 18 has created an account, that account will be closed immediately and all associated data will be deleted. If you are aware of a minor using 9bbd, please let us know.
Changes to the Privacy Policy
9bbd may update this Privacy Policy as needed. Members will be notified of any significant changes via email or an in-platform notification.
- The date of each update will be noted at the top of the page.
- You will be notified 30 days before any major changes take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Privacy Contact
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. We aim to respond within 24 hours.
Data requests (to view, correct, or delete your information) are typically completed within 30 business days.